Associate - Patient Experience Management

About Us

Manipal Hospitals is one of India's foremost multi-specialty healthcare providers catering to both Indian and international patients. We are a part of the Manipal Education and Medical Group (MEMG), a leader in the areas of education and healthcare. With more than 7500 operational beds, our commitment to the overall well-being of an individual is at the core of everything we do. Through our network of hospitals and experienced team of medical professionals, we provide quality and affordable healthcare to everyone.

Job Details

No. of Openings: 10

Experience: 0 to 3years

Language Knowns - English (Mandatory), Hindi (Mandatory), Kannada(Optional), Bengali(Optional)

Job Summary

CRITICAL ACCOUNTABILITIES:

• Follow the schedule of appointments and follow-up, ensuring adherence to process and systems and smooth flow of patients in the OPD

Job Responsibilities

RESPONSIBILITIES:

• OPD Schedule Adherence
• Customer Satisfaction
• OPD upkeep and Patient flow Management

Competencies

Education