Associate Manager - Medical Services

Date: 16 May 2023

Location: Bengaluru, IN

Company: Manipal Health Enterprises Private Ltd

Job Summary

Provides clinical and administrative direction for the clinical operation of medical departments and services. Responsible for the co-ordination and oversight of all medical care and support clinical related quality monitoring /accreditation/quality assurance.


Job Details

No. of Openings: 5

Experience: Years of relevant experience

About Us

Manipal Hospitals is one of India's foremost multi-specialty healthcare providers catering to both Indian and international patients. We are a part of the Manipal Education and Medical Group (MEMG), a leader in the areas of education and healthcare. With more than 7500 operational beds, our commitment to the overall well-being of an individual is at the core of everything we do. Through our network of hospitals and experienced team of medical professionals, we provide quality and affordable healthcare to everyone.

Job Responsibilities

  • Responsible for overall co-ordination and oversight of all medical care provided at the unit and quality of clinical services rendered
  • Ensure statutory compliances with regards to MTP, PCPNDT, AERB, Radiation Safety etc
  • Analyse department mix and need for consultants
  • Participate in tariff revision and clinical compensation patterns
  • Analyse performance of retainers
  • Monitor & Rationalize Doctor cost
  • Rationalization of surgical & Medical Charges
  • Responsible for the clinician / clinical related quality monitoring/accreditation /quality assurance services
  • Co-ordinate and conduct medical Advisory Board, Clinical HOD Committee, departmental meetings. Participate and key contributor to Infection Control Committee, Pharmacy and Therapeutic Committee, Ethics Committee, Blood transfusion Committee, CPR analysis Committee.
  • To Oversee reporting and communication of quality improvement initiatives, quality and patient safety awareness, safety culture survey administration, and recognition programs
  • Addressing requirements of consultants and recruitment of consultants
  • Conducting morality Mortality meetings periodically and review cases
  • To provide clinical input to Unit Head whenever required for medico legal cases received
  • To engage with the team through various initiatives like training, performance management, continual feedback, coaching and reward and recognize people to motivate them to deliver desired results
  • Recommend junior clinical manpower for effective functioning of clinical departments
  • Evaluate and initiate academic activities and programs like DNB/FNB/ Fellowship/ Training and certification Courses
  • Ensure training of doctors on patient safety, service excellence initiatives and healthcare communication
  • Oversight of medical records department and initiate digitisation, Electronic records where feasible
  • Conduct awareness programs, campigns and drives for dissemination of service excellence initaitives, patient experience videos, effective communication strategies
  • Medical Audits and facilitator of JCI/NABH Accreditation
  • Other Responsibilities including media management, Govt. Liasoning, Supporting on profitability of Hospitals, Budgets on Medical services


Lead Self :Emotional intelligence (empathy)
Lead Results : Mindful decision making and communication
Lead Self :Ethics & personal credibility
Lead Stakeholders : Patient centricity with flawless execution



Post Graduate